Refund policy

Custom Products: All Sales Final

All products sold on Inkstory are custom-made to order with personalized embroidery (names, dates, messages, designs chosen by you).

Due to the personalized nature of our products, all sales are final. We do not accept returns or exchanges on custom items.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue. We will arrange a replacement or refund at our discretion.